Swedbank & Savingsbank Direct Access - Major Outage

Incident Report for Tink providers Sweden

Resolved

The issue has been resolved. We apologize for the inconvenience.
Posted Jan 15, 2026 - 14:40 CET

Investigating

We are currently investigating an issue with Swedbank & Savingsbank Direct Access connections.

- Affected users: 100%
- Affected flow: Manual authentication, AIS flows
- Start Time: 13/01/2026 00:30 CET
- Bank side error: All endpoints.
- Provider name: swedbank-bankid, savingsbank-bankid
Posted Jan 13, 2026 - 10:19 CET
This incident affected: Swedbank (Swedbank | Direct Access) and Sparbankerna (Sparbankerna | Direct Access).