Authentication issue using a QR code

Incident Report for Tink providers Sweden

Resolved

The issue has been resolved. We apologize for the inconvenience.

Posted Dec 19, 2022 - 12:54 UTC

Update

We're still working on the case, an update will follow as soon as possible.

Posted Aug 18, 2022 - 11:41 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 28, 2022 - 13:34 UTC

Identified

The QR code issue for Swedbank and Savingsbank desktop users is solved. We are implementing a solution for Handelsbanken users.

Posted Apr 28, 2022 - 13:31 UTC

Investigating

Desktop users for Swedbank, Savingsbank and Handelsbanken can still experience problems while authenticating, using a QR code.
Even though a workaround is currently in place in TinkLink , we're still working on an overall solution.
More updates will be posted as soon as possible.

Posted Jan 03, 2022 - 13:24 UTC

This incident affected: Handelsbanken, Sparbankerna, and Swedbank.