Issues with authentication with Handelsbanken via desktop

Incident Report for Tink providers Sweden

Resolved

We have applied as of Thursday September 16th a workaround for Handelsbanken that now allows desktop users to log in again.

Posted Sep 22, 2021 - 12:03 UTC

Update

Tink is currently testing a workaround. We will send a further update and ETA during next week.

Posted Sep 08, 2021 - 09:35 UTC

Update

Tink has started conversations with Handelsbanken regarding preventing their users from logging through desktop. Discussions will resume after summer - in the meantime Tink will explore other options to work around the restriction.

Posted Jul 14, 2021 - 13:51 UTC

Update

Desktop users can’t authenticate with Handelsbanken. Tink with different actors continues to investigate to try and pinpoint the exact issue.

Posted Jun 22, 2021 - 10:53 UTC

Identified

Desktop users can't authenticate with Handelsbanken. We are working on fixing the issue.

Posted Jun 15, 2021 - 11:25 UTC